How to create a broadcast

Steps to Create a Broadcast

1. Select Contacts

1. Go to the ChatDaddy Dashboard.

2. Hover over the left-side menu and find Automation > Broadcasts.

3. Click the Create button in the top-right corner to start.

• Import CSV

Download the provided template, fill it with your contacts, and upload it.

• Filter Contacts Using Conditions

Use tags, assignee, channel, or other filters to narrow down your audience.

• Manually Select Contacts

Manually pick contacts from a dropdown list.

2. Configure Settings

1. Choose or Create a Message Flow

Select the message flow you want to send.

2. Schedule Your Broadcast

Send the message immediately or schedule it for a later time.

3. Select a Channel

Choose the channel to send your broadcast.

💡

Note: Avoid selecting multiple channels in one broadcast. This may cause inconsistent delivery. Stick to one channel for reliable results.

4. Assign a Name

Add a clear, recognizable name to your broadcast for future reference.

3. Adjust Advanced Settings

1. Sending Speed

Decide how quickly messages are sent:

• Safe (lower risk)
• Fastest
• Custom speed

❗ Important for Non-WABA Users:

• Only broadcast to contacts with whom you have chat history.
• Keep sending speed at Slow/Normal to avoid bans.

2. Broadcast Hours

Specify a time window for message delivery.

3. Simulate Human Behavior

Make broadcasts appear natural by simulating typing and marking messages as read.

4. Cancel Following Messages on Client Response

If your message flow has branches, this setting stops further messages when the recipient responds.

4. Final Review and Send

1. Review all settings:
• Recipients
• Message content
• Scheduling
• Channel

2. Once everything looks good, click Save & Send at the bottom-right.