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514+ practical guides for growing your business on WhatsApp with ChatDaddy — or ask Caven AI for an instant answer.
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Set up your account, connect a channel, send your first message.
Connect and manage WhatsApp, Instagram, Facebook channels.
Team inbox, replies, notes, voice & video calls.
Auto-replies, keyword triggers, workflows, and bots.
Organize contacts, apply tags, custom fields, segments.
Common issues and how to fix them fast.
What’s new in ChatDaddy
WhatsApp Messaging Tier + AI Assistant
See exactly where you stand against your WhatsApp messaging tier — and get an AI assistant that tells you what to do to unlock the next one.
Messenger & Instagram Disconnect Alerts
When a Facebook Messenger or Instagram channel loses its connection, you now get a clear alert with a one-click way to reconnect — so you never silently stop receiving messages.
Messenger & Instagram Broadcasts
Broadcasts are no longer WhatsApp-only. You can now reach the contacts you talk to on Facebook Messenger and Instagram with the same broadcast tools.
WhatsApp Account Quality
Your WhatsApp Business number now shows its Meta quality rating right inside ChatDaddy, so you can act before a low rating limits your messaging.
Popular articles
Troubleshooting Chat Sync Delays
If your chat sync is stalled, follow these steps to restore connection: Check Channel Status Go to Manage Channels in your dashboard. Look for the affected…
How to fix WhatsApp channel disconnecting frequently
Different channel types disconnect for different reasons. Find your channel type below.
Understanding the New Plan & Billing Page — Plan, Wallet, Credits & Usage (Full Walkthrough)
A complete walkthrough of ChatDaddy's new Plan & Billing page — how your plan, Wallet credits, extra usage, support plans, and payments work together. Includes billing FAQ and example scenarios.
How to Export Your Contacts (CSV / vCard / Excel)
Step-by-step guide to exporting your ChatDaddy contacts as a CSV, vCard, or Excel file — including free and paid export tiers, file format options, and how to filter your selection before downloading.
Chat on the Go with the ChatDaddy Mobile App
Download the ChatDaddy mobile app on iOS or Android and stay connected to your customers from anywhere using your phone.
How to Submit a Support Ticket
We value your feedback and appreciate you taking the time to reach out to us. Whether you're experiencing an issue or have suggestions for improvement…
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