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610+ practical guides for growing your business on WhatsApp with ChatDaddy — or ask Caven AI for an instant answer.
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Set up your account, connect a channel, send your first message.
Connect and manage WhatsApp, Instagram, Facebook channels.
Team inbox, replies, notes, voice & video calls.
Auto-replies, keyword triggers, workflows, and bots.
Organize contacts, apply tags, custom fields, segments.
Common issues and how to fix them fast.
What’s new in ChatDaddy
Carousel Cards in a Flow
WhatsApp has carried swipeable card carousels for a while. There was no way to build one here, so nobody could send one.
The Daily Report, on Analytics
The daily report is about your analytics, and Analytics was the one page you could not open it from — it lived only in the Getting Started header.
Answers Without Leaving the Page
Looking something up used to mean leaving for the help centre — and losing the broadcast you were half-way through writing.
When a Contact Is Around
Every contact profile has carried an Active Hours heat-map, but its labels never rendered — the description, the peak times and the empty state all came through blank.
Popular articles
Troubleshooting Chat Sync Delays
If your chat sync is stalled, follow these steps to restore connection: Check Channel Status Go to Manage Channels in your dashboard. Look for the affected…
How to fix WhatsApp channel disconnecting frequently
Different channel types disconnect for different reasons. Find your channel type below.
Understanding the New Plan & Billing Page — Plan, Wallet, Credits & Usage (Full Walkthrough)
A complete walkthrough of ChatDaddy's new Plan & Billing page — how your plan, Wallet credits, extra usage, support plans, and payments work together. Includes billing FAQ and example scenarios.
How to Export Your Contacts (CSV / vCard / Excel)
Step-by-step guide to exporting your ChatDaddy contacts as a CSV, vCard, or Excel file — including free and paid export tiers, file format options, and how to filter your selection before downloading.
Chat on the Go with the ChatDaddy Mobile App
Download the ChatDaddy mobile app on iOS or Android and stay connected to your customers from anywhere using your phone.
How to Submit a Support Ticket
We value your feedback and appreciate you taking the time to reach out to us. Whether you're experiencing an issue or have suggestions for improvement…
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