How to Setup a Keyword Reply

Steps to Create a Keyword Reply

1. Navigate to Keyword Reply

• On your Dashboard, hover over the sidebar on the left.

• Go to “Automation” and select “Keyword Reply”.

2. Start a New Keyword Reply

• Click on “New Keyword Reply” at the top-right corner to begin setting up your automation.

3. Define Your Keyword

• In the Keyword field, type the word or phrase you want ChatDaddy to recognize.
• For example: "Hi", "Support", or any relevant phrase for your use case.

4. Select a Message Flow

• Click on “Select Message Flow” and choose the flow where this keyword reply will apply.

5. Save and Activate

• Once everything is set up, click “Save” to activate your keyword reply.

6. Test Your Keyword Reply

• Send a message with your chosen keyword to confirm that the automation works as expected.