How to install Tiktok Global

Intro

This guide helps you automatically send WhatsApp messages to your TikTok Shop buyers when they place an order.

What you'll need

  • A TikTok Seller Shop account
  • Active ChatDaddy account

Here's how to do it

Video Tutorials

 

Step-by-Step Guide

Getting ChatDaddy Chrome Helper

  1. go to https://chrome.google.com/webstore/category/extensions?hl=en: 👇🏻
  1. Search for “chatdaddy” and click on the result: 👇🏻
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  1. Click “Add to chrome”: 👇🏻
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  1. Click “add extension” button: 👇🏻
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Connect TikTok Shop to ChatDaddy

  1. After added successfully, click on the puzzle icon and the “chatdaddy” extension: 👇🏻
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  1. Click on the Tiktok Shop to connect with your Tiktok Shop :👇🏻
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  1. To get started, navigate to Tiktok Shop by clicking on the link.
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  1. It will show you the Tiktok Shop Login page, Please choose the portal you wish to log into.
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  1. After logging in successfully, reopen the ChatDaddy extension and click on "CONNECT TO CHATDADDY"!
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  1. Click on "+Integrate New" and then enter the integration name by clicking on "+Create".
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Frequently Asked Questions (FAQs)

What happens if a buyer blocks my WhatsApp number?

  • If a buyer blocks your WhatsApp number, the order confirmation message will not be delivered.

How can I tell if a buyer has hidden their phone number?

  • If you click the "Open Eye" icon and see a popup message about protecting customer privacy, this indicates the buyer has hidden their number. See the image below
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What happens if the WhatsApp Business API experiences an outage?

  • If the WhatsApp Business API is unavailable, order confirmations may be delayed or fail to send.
 
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