How to install WooCommerce

Please note that WooCommerce has to be patch 5.1.0 and above for the integration to work
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Usually Woo Commerce sends us the data for orders in anywhere from 1-5 minutes or so. But occasionally, they do not send the webhook data for an hour or even more. Please note that this is a known issue on Woo Commerce’s side, please reach out to their support team with your webhook data for this

Step 1:

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Click "WooCommerce" in the pop-up window

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Step 2:

Keep empty for Url, Username and Password, and enter your Default Country code if needed

 
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Step 3:

Click on Show Webhook URL Button

Step 4:

Copy the webhook URL

Step 5:

Head to the WP admin panel, and click on Settings WooCommerce bar.

Step 6:

  1. Click on Advanced.
  1. Click on Webhook Button.
  1. Click on Create a new Webhook

Now also copy suffix of the webhook Url

Step 7:

  1. Give a Name
  1. Select the status
  1. Select a Topic, Available Topics are : "Order Created", "Order Updated", "Order Deleted
  1. Paste the copied webhook Url from Step 4 on Delivery URL.
  1. Paste the copied webhook Suffix from Step 6 on Secret.
  1. For API Version, select WP REST API Integration v3
  1. Click on Save Webhook button

Note: You also need to add 2 more webhook for Order Updated and Order Deleted. Keep the webhook URL and Secret same.

 

Step 8:

In ChatDaddy, you may click the arrow next to each type of notification (eg. Payment Reminder Notification) to check your trigger settings

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Step 9:

You could change or edit your message template content here (optional)

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You may create a new flow or use an existing flow:

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Step 10:

List of Conditions - Used to set up the conditions that will trigger the message based on your e-commerce platform.

Step 11:

Notification Limit Settings - The maximum amount of times you wish for this trigger to fire. Leave unset to have no limit.

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Step 12:

Notification Delay Settings - How long after the event is fired do you want to wait before sending your message flow (used to delay triggered message)

Delay Type - Used to set up the condition of the delay

  • Simple

This function is to send the notification even if the condition is not met.

Example: if the “payment reminder” trigger is set to notify the client in 4 days, it will send even if the condition of the order status is “delivered”

  • Stale

This function is to send a notification when the condition is met.

Example: if the “payment reminder” trigger is set to notify the client in 4 days, it will not send if the condition is anything other than “payment reminder”

After done checking for the trigger you may click Continue.

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Step 13:

Repeat Step 4 to Step 7 for each trigger setting.

Step 14:

Check Notification Settings and click Continue [Channel] - To choose which device to send a message from.

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After checking for all triggers, click Save and integration is successfully installed!

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What are all these buttons?

[Add Custom Trigger] - Used to self-design trigger with own message template and conditions.

[Add Default Trigger] - Used to add trigger message templates that are made by Chatdaddy.

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How to enable the testing mode

[Output Testing] - This is used to enable testing or send to a different receiver’s phone number.

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