How to install WooCommerce
Usually Woo Commerce sends us the data for orders in anywhere from 1-5 minutes or so. But occasionally, they do not send the webhook data for hours or even more. Please note that this is a known issue on Woo Commerce’s side, please reach out to their support team with your webhook data for this
Step 1:
Go to ChatDaddy notifications (https://www.app.chatdaddy.tech/automation/notifications)
Click on Create button on the top right then click "WooCommerce"
Step 2:
Keep empty for Url, Username and Password, and Click Save
Step 3:
Click on Show Webhook URL Button
Step 4:
Copy the webhook URL
Step 5:
Login to your WordPress account. Head to the WP admin panel, and click on Settings WooCommerce bar.
Step 6:
- Click on Advanced.
- Click on Webhook Button.
- Click on Create a new Webhook
Step 7:
- Give a Name
- Select the status
- Select a Topic, Available Topics are : "Order Created", "Order Updated", "Order Deleted”
- Paste the copied webhook Url from Step 4 on Delivery URL.
- Paste the copied webhook Suffix on Secret.
- For API Version, select WP REST API Integration v3
- Click on Save Webhook button
Note: You also need to add 2 more webhook for Order Updated and Order Deleted. Keep the webhook URL and Secret same.
Step 8:
In ChatDaddy, you may click the arrow next to each type of notification (eg. Payment Reminder Notification) to check your trigger settings
Step 9:
You could change or edit your message template content here (optional)
You may create a new flow or use an existing flow:
Step 10:
List of Conditions - Used to set up the conditions that will trigger the message based on your e-commerce platform.
Step 11:
Notification Limit Settings - The maximum amount of times you wish for this trigger to fire. Leave unset to have no limit.
Step 12:
Notification Delay Settings - How long after the event is fired do you want to wait before sending your message flow (used to delay triggered message)
Delay Type - Used to set up the condition of the delay
- Simple
This function is to send the notification even if the condition is not met.
Example: if the “payment reminder” trigger is set to notify the client in 4 days, it will send even if the condition of the order status is “delivered”
- Stale
This function is to send a notification when the condition is met.
Example: if the “payment reminder” trigger is set to notify the client in 4 days, it will not send if the condition is anything other than “payment reminder”
After done checking for the trigger you may click Continue.
Step 13:
Repeat Step 4 to Step 7 for each trigger setting.
Step 14:
Check Notification Settings and click Continue [Channel] - To choose which device to send a message from.
After checking for all triggers, click Save and integration is successfully installed!
What are all these buttons?
[Add Custom Trigger] - Used to self-design trigger with own message template and conditions.
[Add Default Trigger] - Used to add trigger message templates that are made by Chatdaddy.
How to enable the testing mode
This is used to enable testing or send to a different receiver’s phone number.
