About Send Button Messages as a Poll
Overview
✨ If the "Send Button Messages as a Poll" option is enabled, messages with buttons will be sent as polls instead. This feature provides a simple and interactive way to collect responses.
Viewing Poll Voters
🔍 To see who voted on a poll:
- Hover your mouse pointer over the number displayed next to the poll option.
- A list of voters who selected that option will appear.
Important Notes
- WhatsApp Restrictions:
- ✅ Button messages sent by WhatsApp Business API (WABA) accounts are 100% supported and reliably delivered.
- ⚠️ For regular WhatsApp and WhatsApp Business users, button messages can still be sent, but there is a chance that some recipients may not receive the message correctly.
- Recommendation for Non-WABA Users:
- 💡 To ensure higher delivery accuracy, non-WABA users are encouraged to enable the "Send Button Messages as a Poll" option. This approach mitigates delivery issues by converting buttons into a poll format, which is more reliably supported across all account types.
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