About “This message is not available”
Intro
You might see the "This message is not available" message in Chatdaddy when you try to view a message, but it cannot be displayed. This usually means that the message content is no longer accessible or there was an issue retrieving it.
What Can You Do?
If you encounter this issue, try these steps.
- Check your phone to view the message.
- Ask the other person to open WhatsApp on their phone.
- Make sure you're both on the latest version of WhatsApp.
For additional WhatsApp troubleshooting resources.
FAQ
I'm seeing "This message is not available" error with multiple customer chats. What should I do?
This is a temporary issue that usually resolves itself. Please wait a few minutes and check again. If you continue to experience this problem frequently and it's disrupting your business operations, please submit a support ticket and our team will assist you promptly.
Why aren't my automatic keyword replies being sent to new leads?
If you notice that your automatic keyword replies aren't being delivered to new leads due to a "Message is not available" error, we're here to help! Please follow our detailed guide "How to fix "Message is not available" issue" to resolve this.