How to use Chat Actions

Available Chat Actions

Pin/Unpin Chat

• Pin: Keeps the chat at the top of your inbox for easy access, regardless of incoming messages.

• Unpin: Removes the chat from the pinned section, allowing it to return to its original position in the inbox.

Mute/Unmute Notifications

• Mute: Temporarily disables notifications for the selected chat, so you won't be alerted about new messages.

• Unmute: Re-enables notifications, so you can receive alerts for new messages in the chat.

Archive Chat

• Archive: Moves the chat to the archive, keeping it out of your main inbox but retaining all the chat data for future reference.

Mark Chat as Unread/Read

• Mark as Unread: Resets the chat’s status, marking it as unread and highlighting it as a new message in your inbox.

• Mark as Read: Marks the chat as read and removes any unread message indicator.

Clear All Pending Messages

• Clear Pending: Removes all pending (delayed) messages from the chat, ensuring no delayed actions are left.

Clear All Cancelled Messages

• Clear Cancelled: Deletes all cancelled messages in the chat, whether manually or automatically cancelled via message flows.

Refresh

• Refresh: Reloads the chat, ensuring that all messages and updates are current.

Export Chat History

• Export: Allows you to download the entire chat history for record-keeping or analysis purposes.

Export Media (Last 48 Hours)

• Export Media: Downloads all media files (images, videos, documents) shared within the last 48 hours in the chat.

Delete Chat

• Delete: Permanently deletes the chat and all its messages.