How to install WooCommerce

Please note that WooCommerce has to be patch 5.1.0 and above for the integration to work
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Usually Woo Commerce sends us the data for orders in anywhere from 1-5 minutes or so. But occasionally, they do not send the webhook data for an hour or even more. Please note that this is a known issue on Woo Commerce’s side, please reach out to their support team with your webhook data for this

Step 1:

Go to ChatDaddy notifications (https://app.chatdaddy.tech/shop/notifications)

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Click "WooCommerce" in the pop-up window

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Step 2:

Enter your credentials Woocom Admin Panel URL

Woocom login username (email)

Woocom login password

Default Country code

If you change your Woocom username and password later, you must integrate it again.

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Step 3:

You may click the arrow next to each type of notification (eg. Payment Reminder Notification) to check your trigger settings

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Step 4:

You could change or edit your message template content here (optional)

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You may create a new flow or use an existing flow:

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Step 5:

List of Conditions - Used to set up the conditions that will trigger the message based on your e-commerce platform.

Step 6:

Notification Limit Settings - The maximum amount of times you wish for this trigger to fire. Leave unset to have no limit.

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Step 7:

Notification Delay Settings - How long after the event is fired do you want to wait before sending your message flow (used to delay triggered message)

Delay Type - Used to set up the condition of the delay

  • Simple

This function is to send the notification even if the condition is not met.

Example: if the “payment reminder” trigger is set to notify the client in 4 days, it will send even if the condition of the order status is “delivered”

  • Stale

This function is to send a notification when the condition is met.

Example: if the “payment reminder” trigger is set to notify the client in 4 days, it will not send if the condition is anything other than “payment reminder”

After done checking for the trigger you may click Continue.

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Step 8:

Repeat Step 4 to Step 7 for each trigger setting.

Step 9:

Check Notification Settings and click Continue [Channel] - To choose which device to send a message from.

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After checking for all triggers, click Save and integration is successfully installed!

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What are all these buttons?

[Add Custom Trigger] - Used to self-design trigger with own message template and conditions.

[Add Default Trigger] - Used to add trigger message templates that are made by Chatdaddy.

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How to enable the testing mode

[Output Testing] - This is used to enable testing or send to a different receiver’s phone number.

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