ChatDaddy
CRM (Contacts / Tags / Fields)

How to filter contacts based on tickets in inbox

[https://drive.google.com/file/d/1fc2GUmAuU1EpBYuglOdIBShWrNNJnMhN/view?usp=drive_link](https://drive.google.com/file/d/1fc2GUmAuU1EpBYuglOdIBShWrNNJnMhN/view?usp=drive_link) To filter tickets in the

Updated Nov 21, 2025
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To filter tickets in the inbox, follow these steps:

  1. Navigate to the Filter Section
  • Go to the filter section in the inbox.
  1. Filter by Specific Board Stage
  • Select the specific board stage you want to filter.

Once filtered to a stage, each contact will display a button indicating the stage of their latest ticket. You can change the stage or even the board of the ticket from there.

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