How to View Your Team’s Analytics
Follow the steps below to access your team’s analytics dashboard:
How to Cancel Analytics Dashboard Recurring Charges
You can unsubscribe from a dashboard in just a few steps by removing it from your Analytics page.
FAQ for Analytics
How to Access Multiple Dashboards? Click on the Dashboard Dropdown as shown below and select the dashboard you want to access.
Default Dashboard Overview Latest
This document provides an overview of the dashboard metrics, breaking down the components and their meanings.
How to use filters to analyse data?
How to Filter Your Data in Analytics The filter feature allows you to refine the data displayed in your charts by selecting specific conditions, making it easier to focus on the insights that matter
How to share your Analytics Dashboard with your team?
Learn more about sharing and managing access to your Analytics Dashboard.
How to use powerful breakdowns?
How to Use the Breakdown Feature in Analytics The Breakdown feature allows you to dissect your data based on different categories, giving you deeper insights into specific segments of your analytics.
How to use filters and breakdowns together?
How to Use the Filter and Breakdown Features Together
Default Dashboard Overview (OLD)
When you create your first dashboard, you'll see a set of default widgets that give you insights into key metrics for your team’s performance. Here’s what…
Integrate Google Forms with ChatDaddy for Automated WhatsApp Notifications
Learn how to connect your Google Forms to ChatDaddy and automatically send personalized WhatsApp messages to form respondents, streamlining your…
Step-by-Step: How to Remove a Dashboard from Analytics
From the ChatDaddymain menu, navigate to Home. Open Analytics
Default Sharing of Analytics Dashboard
By default, your Analytics dashboard will be visible to your teammates to view. This will let them view the dashboard, and apply filters for their use, but they won’t be allowed to save these changes.
How to Use Daily AI Analytics (AI-Summarized Daily Reports)
Set up and read your Daily AI Analytics report in ChatDaddy — automatic daily summaries of chat and agent performance, with metric comparisons, AI-written insights, and email delivery.
Understanding Analytics Metrics in ChatDaddy
What every metric on the ChatDaddy analytics dashboard means — active chats, response times, activity rates, message counts, team member breakdowns and more.