Getting Started
Set up your account, connect a channel, send your first message.
Chatdaddy Error Codes
This is a consolidated list of all the error codes in ChatDaddy. Please search for your error to understand what might be causing it | Error Code | Description | HTTP Status Code |…
How to Connect your Whatsapp to ChatDaddy? (QR Integration)
Learn how to connect your WhatsApp account to ChatDaddy using the QR code integration method, similar to how WhatsApp Web works. A. Login: Access your ChatDaddy account. B. Go to M…
How to Submit a Support Ticket
We value your feedback and appreciate you taking the time to reach out to us. Whether you're experiencing an issue or have suggestions for improvement, we're here to listen and hel…
How to Signup/Login to ChatDaddy?
Logging in to ChatDaddy is a straightforward process that allows you to access and manage your messaging platform efficiently. By logging in, you can connect with your contacts, ut…
Forgot Your Password
If you forget your password, refer to How to Reset Forgotten Password?
Issues with Google Login
If you encounter issues logging in with Google, ensure that you have granted the necessary permissions to ChatDaddy. If the problem persists, try clearing your browser's cache and…
How to switch teams in ChatDaddy
If you have multiple teams in Chatdaddy, you can switch between them by following these steps: Step 1: On your ChatDaddy page, on the top right corner, click the User Icon. Step 2:…
How to Install the WebPhone App?
Note: If you're using an Android phone, please scroll down to the Android part. !Image Step 1: Go to https://app.chatdaddy.tech by using Safari Step 2: Click「Share」icon，then you'll…
How to Submit a Feature Request
We value your feedback and appreciate you taking the time to reach out to us. Whether you have a suggestion for improvement or a new idea you'd like to see implemented, we're here…
How to get your Team ID?
Go to https://app.chatdaddy.tech and log in with your account credentials. !Image Once you're inside the dashboard, click on your profile icon on the top right corner of your scree…
✅ For Windows (Updated for Latest Chrome):
1. Open Google Chrome and go to the ChatDaddy page you want to create a shortcut for. 1. Click the three dots menu (⋮) in the top-right corner. 1. Hover over “Cast, Save and Share”…
How to Bookmark ChatDaddy in Chrome
1. Open Google Chrome and go to the website you want to bookmark. 1. In the address bar, click the ⭐ star icon on the far right. 1. A small window will appear: - Name the bookmark…
Facebook and Instagram Channel Introduction
Welcome! This page provides quick links to help you connect your Facebook and Instagram channels to ChatDaddy and understand its features. !Image - Connect Your Facebook Page: Deta…
How to Create/Verify/Connect your Whatsapp Business API to ChatDaddy?
If not, then please refer to the previous help doc. Please note, by applying for Whatsapp Business API with Chatdaddy, you acknowledge and agree to the conversation charges. (Merch…
How to get a Meta Business Manager Account
To get the Whatsapp Official Business API, you need a Meta Business Manager Account and a verified Business on Meta. If you have both of them, please go to the next article. To man…
Why You Need a Business Portfolio
Meta limits access to certain advertising and messaging features until a business meets specific requirements. By creating a business portfolio, you can: - Manage all your business…
Before You Begin
✔️ You must have a personal Facebook account — used to log in to Meta Business Suite. ✔️ You can create up to 2 business portfolios (this doesn’t limit how many you can join). ✔️ B…
Steps to Create a Business Portfolio
1. Go to business.facebook.com on a desktop browser. 1. Click Create account. 1. Log in with your personal Facebook account. If you don’t have one, click Create account. 1. Click C…
After Creating Your Portfolio
Once you’ve created your business portfolio, you can add business assets, such as Pages, ad accounts, datasets and Instagram accounts: - Add a Page to your business portfolio - Add…
How to verify your Business on Meta? (Required for Official Whatsapp Business API)
Why Business Verification Matters Meta’s Business Verification process confirms that your business is legitimate. Verification is required for: - Migrating your phone number to a n…
Requirements for Verification
You must be an Admin in your Meta Business Manager (MBM) to perform the verification. Make sure your Business Information in MBM matches your official records, including: - Legal B…
Steps to Verify Your Business
1. Go to Business Settings → Security Center → Start Verification. 1. Add your organization’s details (Name, Address, Phone number, Website). 1. Select a contact method to receive…
If Your Verification Is Rejected
Common reasons for rejection include: - Incomplete or inconsistent organization details. - Unreadable or invalid documents. - Mismatch between your MBM info and legal documents. Wh…
🟠 Why don’t I see the “Start Verification” button?
Fill in all required fields under Business Info in Meta Business Manager - Legal Name - Address - Website - Phone Number The Start Verification button will appear once all fields a…
🔵 What’s the difference between Meta Business Manager and Meta Business Suite?
| Meta Business Manager (MBM) | Meta Business Suite (MBS) | | --- | --- | | Manage user access and security for business assets. | Manage marketing, ads, and messaging on Facebook…
How to Create/Verify/Connect your Whatsapp Business API to ChatDaddy?
If not, then please refer to the previous help doc. Please note, by applying for Whatsapp Business API with Chatdaddy, you acknowledge and agree to the conversation charges. (Merch…
Limitations of WhatsApp Business API
There are some Limitations to using the Whatsapp Business API, helpful to know before you apply for registration. - If onboarded with a WhatsApp Business API solution provider (lik…
How to get a Meta Business Manager Account and verify your Business on Meta? (required for Official Whatsapp Business API)
If you have both of them, please go to the next article If not, then follow the steps below to create a Meta Business Manager Account and verify your business.
Phase 2: Verify your Business on Meta
Step to verify your Facebook Business To start business account verification, ensure eligibility and control over the account. If the "Start verification" button is not visible in…
How to Set Up Payments on Facebook Business Manager for ChatDaddy WABA Account
This guide will walk you through the steps to set up payment settings on Facebook Business Manager (FBM) for your ChatDaddy WhatsApp Business API (WABA) account. Video 1. Go to Fac…
What is Whatsapp Official Business API?
A personal WhatsApp account is designed for individual use. It allows users to send messages, make voice and video calls, share files, and more for personal use. WhatsApp Business…
How to Migrate your Whatsapp Business API from another service provider?
Migrating a WhatsApp Business Account (WABA) can be a complex process that involves several critical steps and considerations. This guide will walk you through the necessary prepar…
WhatsApp Business API Template Message Character Limit Guidelines
This document outlines the character limits applied to WhatsApp Business API template messages. These limits are defined by Meta and must be followed to ensure successful template…