ChatDaddy
CRM (Contacts / Tags / Fields)

How to Tag a contact in Inbox?

You have two option to add a tag inside “Inbox” page: ### How to add tag in conversation logs: 1. Go to your Inbox. 1. Open a specific conversation log. 1. Select "+ Add Tag" and choose the desired

Updated Nov 21, 2025

You have two option to add a tag inside “Inbox” page:

How to add tag in conversation logs:

  1. Go to your Inbox.
  2. Open a specific conversation log.
  3. Select "+ Add Tag" and choose the desired tag(s) to assign to the contact. image

How to add tag from Inbox Sidebar (Contact Info):

  1. Access your Inbox.

  2. In the conversation list sidebar, locate the “arrow” to expand the menu and navigate to Contact Info. image

  3. Click on the contact information section to expand it.

  4. Within the contact details, find the "Tags" section.

  5. Click "+ Add Tag" to assign a new tag or select an existing tag. image

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