ChatDaddy — Business Hours, Office Address, Contact & Walk-in Policy
## Overview Use this article to answer any customer query about ChatDaddy's working hours, office location, contact channels, or requests to visit in person. ## ⏰ Working Hours Monday to Friday, 9:
Overview
Use this article to answer any customer query about ChatDaddy's working hours, office location, contact channels, or requests to visit in person.
⏰ Working Hours
Monday to Friday, 9:30am – 6:30pm SGT / MYT (UTC+8)
Closed on all public holidays.
For 24/7 support, customers must upgrade to a Pro or Max Support Plan.
🏢 Office Address
Bangsar South, Kuala Lumpur, Malaysia
⚠️ We do NOT accept walk-in visits.
For meetings or demos, schedule an online session via WhatsApp or email instead.
📱 WhatsApp (Customer Support)
+60164516816 — agent-attended during business hours only. Do NOT promise instant replies outside working hours.
📞 Phone Support
Not available. Direct all customers to WhatsApp (+60164516816) or email.
🌐 Website
Quick Reply Templates
Customer asks about working hours
Our support hours are Monday–Friday, 9:30am–6:30pm (Singapore/Malaysia time). We are closed on public holidays. If you need 24/7 support, we have a Support Plan available — happy to share more details!
Customer asks to walk in / visit office
We are based in Bangsar South, Kuala Lumpur, but we currently do not accommodate walk-in visits. I would love to set up a quick online meeting instead — much faster and easier! When are you free?
Customer asks for contact details
You can reach us here:
- 📱 WhatsApp: +60164516816
- 📧 Email: info@chatdaddy.tech
- 🌐 Website: chatdaddy.tech
- 🕐 Hours: Mon–Fri, 9:30am–6:30pm SGT