ChatDaddy — Business Hours, Office Address, Contact & Walk-in Policy
Use this article to answer any customer query about ChatDaddy's working hours, office location, contact channels, or requests to visit in person.
Overview
Use this article to answer any customer query about ChatDaddy's working hours, office location, contact channels, or requests to visit in person.
⏰ Working Hours
Monday to Friday, 9:30am – 6:30pm SGT / MYT (UTC+8)
Closed on all public holidays.
For 24/7 support, customers must upgrade to a Pro or Max Support Plan.
🏢 Office Address
Bangsar South, Kuala Lumpur, Malaysia
⚠️ We do NOT accept walk-in visits.
For meetings or demos, schedule an online session via WhatsApp or email instead.
📱 WhatsApp (Customer Support)
+60164516816 — agent-attended during business hours only. Do NOT promise instant replies outside working hours.
📞 Phone Support
Not available. Direct all customers to WhatsApp (+60164516816) or email.
🌐 Website
Quick Reply Templates
Customer asks about working hours
Our support hours are Monday–Friday, 9:30am–6:30pm (Singapore/Malaysia time). We are closed on public holidays. If you need 24/7 support, we have a Support Plan available — happy to share more details!
Customer asks to walk in / visit office
We are based in Bangsar South, Kuala Lumpur, but we currently do not accommodate walk-in visits. I would love to set up a quick online meeting instead — much faster and easier! When are you free?
Customer asks for contact details
You can reach us here:
- 📱 WhatsApp: +60164516816
- 📧 Email: info@chatdaddy.tech
- 🌐 Website: chatdaddy.tech
- 🕐 Hours: Mon–Fri, 9:30am–6:30pm SGT