File Size Limitation

📂 File Size Limits

1. Documents (any file type when sent as a document)

• Maximum size: 2 GB per file

2. Media (photos, videos, audio when sent as media)

When files are sent directly as media (e.g., gallery share), stricter limits apply:

• Photos & Videos (media share):
  • Default limits: 100 MB and up to 720p for faster connections
  • Or 64 MB and 480p for slower connections
• Status videos: max 60 seconds in length (regardless of size)
• Supported video formats: MP4, MOV, AVI, 3GP, FLV, MKV

3. ChatDaddy Business Platform / API Specific Limits

(Applies to business integrations, not the consumer app)

📊 Summary Table: Common File Types

WABA (WhatsApp Business API) Limitations

When using WABA through ChatDaddy, stricter media rules apply compared to the consumer app:

• Maximum media file size: 16 MB (images, audio, video, and documents)
• Images: JPG, PNG, 5 MB limit
• Audio: AAC, MP3, AMR, OGG, 16 MB limit
• Documents: PDF, DOC(X), PPT(X), XLS(X), TXT, 100 MB limit
• Videos: MP4, 3GP, 16 MB limit
• Stickers: WEBP format (animated: 500 KB, static: 100 KB)

📊 Summary Table: Common File Types

💡 Practical Tips for Sending Larger Files

1. Send as Document

• For large files (ZIPs, high-res videos, presentations), use the Document option to take advantage of the 2 GB limit.

1. Preserve Media Quality

• Avoid sending as “media” (which compresses).
• Send as Document or use cloud storage links.

1. Status Constraints

• Keep videos under 60 seconds.

1. Business API Use

• API has stricter, type-based limits—check based on file category.