How to Clear Pending Payment in Meta for your WhatsApp Co-existence

If your WhatsApp Co-existence account shows payment due or payment issues (often Error 131042), follow these steps to clear the payment.

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1️⃣ Open Meta Business Settings

1. Go to Meta Business Settings: https://business.facebook.com/settings

2. Click All Tools on the left panel

3. Go to: ➡️ Manage → Billing & Payment Settings

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2️⃣ Check Outstanding Balance 💳

1. Go to: ➡️ Billing → Payment Activity → Accounts
2. Select the WhatsApp Business Account you are currently using
3. Click View Details
4. Check if there is:

• Unpaid balance
• Overdue invoice
• Failed payment

1. If payment is required: ➡️ Click Pay Now

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3️⃣ Check Payment Method (Optional) 🏦

1. Go to: ➡️ Billing → Payment Methods
2. Make sure:

• Payment method is active

• Card is not expired

• No failed payment If needed:

• Remove old card

• Add new card

• Set as Primary Payment Method

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4️⃣ Check WhatsApp Billing Account (Optional) 📱

1. Go to: ➡️ Accounts → WhatsApp Accounts
2. Select your WhatsApp Number
3. Click: ➡️ Payment Settings
4. Make sure:

• Billing account is active
• Payment method is attached If not attached:

➡️ Click Edit to add or update the payment method

Video Tutorial:

https://prod-files-secure.s3.us-west-2.amazonaws.com/198113a4-6365-4086-aa31-d5e632f84aaf/7ea2b25d-a74a-4c65-9cf5-c72379e40f21/Clipboard-20260227-075719-756.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIAZI2LB4662L3JOPFA%2F20260611%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20260611T085737Z&X-Amz-Expires=3600&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEDEaCXVzLXdlc3QtMiJGMEQCIGm5oRSJ4uLAcZln5lS17M3o9nWgigv%2BoTGMLs6HijYrAiAQcALjakNBGHhrCmibrP7j8bXvQ077vLHohA%2FSqOq79SqIBAj5%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAAaDDYzNzQyMzE4MzgwNSIMOTC2Q4bsWTkDDtGdKtwDWmMHxMdsYGSCYl3ZawjzFxtpWLruc%2B8GbRqbQ2mb7DF2lJ63HV5fIjLmhUTrCxwRgJdSTjXN5l4NocGQEXgcpmNG44wifiMFDrbvrkx%2FrQl904l4ZJhux8wKh09z6BwhYV0KFARjL70LdrnhFClFSu%2BTjrlmvPcTRhYm9F0fE3g5Z%2FxKyClbxMchad1F89e84ayCyiCo7w5gyM3lgOj1qojkKIHIfHTSeEYvs7m77BxA6%2FTm%2BOZZYLQN%2FExhRU1u2PXAGgetPlPG0PZxS04gmZZGYv2bU6huDUIYcE%2FxFvMfMMNvkjIHGH4wBW3j8OhwrpWsswP%2FLxZc1uQZFml%2B5sVHHSOy3itUnumZ3nUM6EVwFqaL3mOPjfkA4uAUCcWdRV8h8M0TSkKq3Eh28m%2BeK0d7SRlGeD12r5DCN8BqMpgBHWtKsnDQghNdDL%2BavD6wVmn1gIKhzBQ24wMJMlNCzV5fa%2BC1Qx20lSWehdWsMn6TYSgay9YpKRtoGOtw30937QjDuE5vT0e5BeY1z%2BGLx47RGpfW94uP0ApF7CmWOhKywwwzR%2BpEqnjTrcE7uUtZUIPgnwdq%2F9VpI4rt16l5Xmsdt0usATsLoq9tGg0s7c%2F1koBBEikaoVZtkHwwyd%2Bp0QY6pgGpa3BCk6%2FnrV9clsgh2hkx2V9Io5mKcMAu57yVfPkHyW%2FsSG90gTRtcrp5XL0uW5gkCZc3fGVLNHqBLdSZbGj8ZnUWw%2BduWFv8rqYHeJTeQHEufKjvPZyTJn3mAP8hbObPzMDuXnsLii7c8pdy8fxQB6Jms1wo1zqF2YUMrf0Vw3WdjCao2taW1EZ4DfX9Oat0fkYSs7Us5Zg1BPeglWzEptoEHQFf&X-Amz-Signature=3e64286f041bad94728e263b223f40c10aa804b49764a891f887bf6779bf7538&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject

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5️⃣ Wait for Meta Update ⏳

After payment is completed:

• Usually updates within 5–30 minutes
• Sometimes Meta may take up to 24 hours If payment is cleared but the error still appears, please wait up to 24 hours or contact us for further checking.

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⚠️ Important Notes

• Payment must be cleared inside Meta Business Manager
• ChatDaddy cannot clear Meta payment on your behalf
• Messaging may stop if payment is overdue