How to Clear Pending Payment in Meta for your WhatsApp Co-existence

If your WhatsApp Co-existence account shows payment due or payment issues (often Error 131042), follow these steps to clear the payment.

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1️⃣ Open Meta Business Settings

1. Go to Meta Business Settings: https://business.facebook.com/settings

2. Click All Tools on the left panel

3. Go to: ➡️ Manage → Billing & Payment Settings

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2️⃣ Check Outstanding Balance 💳

1. Go to: ➡️ Billing → Payment Activity → Accounts
2. Select the WhatsApp Business Account you are currently using
3. Click View Details
4. Check if there is:

• Unpaid balance
• Overdue invoice
• Failed payment

1. If payment is required: ➡️ Click Pay Now

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3️⃣ Check Payment Method (Optional) 🏦

1. Go to: ➡️ Billing → Payment Methods
2. Make sure:

• Payment method is active

• Card is not expired

• No failed payment If needed:

• Remove old card

• Add new card

• Set as Primary Payment Method

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4️⃣ Check WhatsApp Billing Account (Optional) 📱

1. Go to: ➡️ Accounts → WhatsApp Accounts
2. Select your WhatsApp Number
3. Click: ➡️ Payment Settings
4. Make sure:

• Billing account is active
• Payment method is attached If not attached:

➡️ Click Edit to add or update the payment method

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5️⃣ Wait for Meta Update ⏳

After payment is completed:

• Usually updates within 5–30 minutes
• Sometimes Meta may take up to 24 hours If payment is cleared but the error still appears, please wait up to 24 hours or contact us for further checking.

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⚠️ Important Notes

• Payment must be cleared inside Meta Business Manager
• ChatDaddy cannot clear Meta payment on your behalf
• Messaging may stop if payment is overdue