ChatDaddy
Account & Settings

If Your Verification Is Rejected

Common reasons for rejection include: Incomplete or inconsistent organization details. Unreadable or invalid documents. Mismatch between your MBM info and legal documents. What to do: Review the

Updated Jun 9, 2026

Common reasons for rejection include:

Incomplete or inconsistent organization details.

Unreadable or invalid documents.

Mismatch between your MBM info and legal documents.

What to do:

Review the reason in  Security Center .

Ensure your business details match the documents.

Re-submit with corrected or additional documents.

📘 Learn more about the accepted document types here.** **

🏷 Display Name Review

Once verification is complete, Meta will automatically begin the Display Name Review for all your WhatsApp phone numbers.

You must reach the 1K messaging limit tier (125 messages in 7 days).

Your Display Name appears to customers on WhatsApp Business profiles.

Approval typically takes 1–2 business days.

💡 Use your official business or brand name to increase the chance of approval. Ensure it follows Meta’s Display Name Guidelines.

🧠 FAQ & Troubleshooting


📖 Read the full article: https://help.chatdaddy.tech/article/if-your-verification-is-rejected

Feedback
Was this article helpful?

Related articles