How to add my customers details to a message?

Do you want automate messages but also want personal attributes in them?

You can do this using variables. Variables are properties such as name, number, country & even custom fields — which are different for all contacts. You can use them in the following ways–

• Insert {{name}} to any part of a message and it will fill with the name of contact automatically when sent

• Insert {{phoneNumber}} to fill the details automatically based on the contact's phone number during checkout

💡 Note: To insert a variable, simply type in a curly bracket ‘{’ and start typing your variable name or select from the list of options

💡 Note: You can use anything from order details to your custom fields to personalise your messages!