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Automation & Message Flows

How to Restart a Broadcast

If a broadcast was stopped, failed, or stuck in pending due to a payment issue, it will not resume automatically after payment is settled. You will need to manually restart it. - B…

Updated Apr 15, 2026

If a broadcast was stopped, failed, or stuck in pending due to a payment issue, it will not resume automatically after payment is settled. You will need to manually restart it.

📌 Important Notes

  • Broadcasts affected by payment issues must be re-sent manually.

  • Once restarted successfully, the broadcast status should change to Scheduled.

  • Any user can restart a broadcast as long as they have the required access permissions.

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