How to Reduce Poll Button Misfire

To improve reliability:

Use poll buttons for non-critical interactions where immediate response is not essential.

For time-sensitive workflows, consider using standard text prompts or simplified message flows that don't rely on button-based input.

💡 Recommendations

If you're experiencing frequent poll button issues, consider downloading our message flow template here.

Example: Responses will reply as “ A new vote was cast in this poll”

Automated message will be sent to recipient to manually respond with messages.

This approach provides more reliable tracking of responses and is less affected by the poll button’s technical limitations.

💡 Note:Note: After a recipient sends a manual reply, the conversation will not continue automatically. You will need to handle the rest of the conversation manually

Example

📖 Read the full article: https://help.chatdaddy.tech/article/how-to-reduce-poll-button-misfire