How to setup Whatsapp Shop

Step 1:

Hover your cursor over the Navigation Bar, hover over to Shop and click on ”Notification”.

When you are at the panel click on ”+New Notifications”.

Click "Whatsapp Shop"

Step 2:

Select a default country code and click Save

Step 3:

Add Custom Trigger

Step 4:

Here you can add your custom made message template

Step 5:

Select condition (Order Status, Payment Status, Delivery Status) then input Rule and Values.

Notification Limit Settings - The maximum amount of times you wish for this trigger to fire. Leave unset to have no limit

Notification Delay Settings - How long after the event is fired do you want to wait before sending your message flow (used to delay triggered message)

Delay Type - Used to set up the condition of the delay

Simple

• This function is to send the notification even if the condition is not met.
• Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will send even if the condition of the order status is “delivered”

Stale

• This function is to send the notification when the condition is met.
• Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will not send if the condition is anything other than “payment reminder” After done checking for the trigger you may click Continue.