How to use the Stop Ticket Timer node

The "Stop Ticket Timer" node in message flows allows you to automatically stop the timer on tickets in your CRM board. This can be useful for tracking the time spent on resolving customer issues and ensuring accurate time logs

• Accurate Time Tracking: Ensures that only the time spent actively working on a ticket is recorded, providing accurate data for performance and efficiency analysis.

• Automated Workflows: Reduces the need for manual intervention in stopping timers, saving time and reducing the risk of errors.

• Improved Efficiency: Helps in managing resources and tracking time spent on different tasks, leading to improved operational efficiency.

❗ Note: This node will only work if there is a pre-existing ticket with a timer that is currently running