ChatDaddy
Automation & Message Flows

"Message is not Available” Keyword Automation Setup

WhatsApp has a widely known issue, where a customer sends in a message, but on our end, it shows "This message is not available". Customers can combat this by setting a keyword reply for such message

Updated Jun 9, 2026

WhatsApp has a widely known issue, where a customer sends in a message, but on our end, it shows "This message is not available".

Customers can combat this by setting a keyword reply for such messages to let customers know that they are not able to view the message. They can ask the customer to send it again or send any other response

📖 Read the full article: https://help.chatdaddy.tech/article/message-is-not-available-keyword-automation-setup

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