Meta WhatsApp Error Code 131042 (WABA Business Eligibility / Payment Issue) — Payment Account Problem — Fix

Overview

Error code #131042 — "Business Eligibility Payment Issue". There's a problem with the payment account linked to your WABA, which is blocking sending. This is a billing setup issue on Meta's side.

Why This Happens

• No linked payment account, or it's misconfigured.
• Exceeded credit limit or an inactive credit line.
• Missing timezone or currency on the account.
• An outstanding payment or you've exceeded the free tier.

How to Fix

1. Open WhatsApp Manager → Payments.
2. Link or fix the payment account (add a valid payment method).
3. Ensure timezone and currency are set.
4. Clear any outstanding payment requests.
5. Retry sending once payments show as active.

Suggested Reply

The error you're seeing is Meta error code 131042 — it's a payment account issue on your WhatsApp Business Account, which is blocking sending. 🙂

What to do:

1. Open WhatsApp Manager → Payments
2. Make sure a valid payment method is linked
3. Confirm your timezone and currency are set
4. Clear any outstanding payments

Once payments are active, sending resumes. I can walk you through the Payments page if you'd like! 😊