Meta WhatsApp Error Code 131050 (WABA User Stopped Marketing Messages) — Recipient Opted Out — Respect Opt-Out

Overview

Error code #131050 — "User Stopped Marketing Messages". The recipient explicitly opted out of marketing messages from your number. Do not retry — this must be respected.

Why This Happens

• The user disabled marketing messages from your number via their WhatsApp settings.

What to Do

1. Do NOT retry marketing messages to this contact.
2. Flag the contact as opted-out in your CRM.
3. Remove them from marketing lists to stay compliant.
4. You may still send relevant utility/service messages they've requested, but never marketing.

Suggested Reply

The error you're seeing is Meta error code 131050 — the recipient has opted out of marketing messages from your number. This is the user's choice and must be respected. 🙂

What to do:

1. Don't resend marketing messages to this contact
2. Mark them as opted-out in your contacts/CRM
3. Remove them from marketing broadcasts

Respecting opt-outs also keeps your account's quality healthy. Let me know if you'd like help flagging them! 😊