Meta WhatsApp Error Code 131053 (WABA Media Upload Error) — Cannot Upload Media to Customer — Fix
Error code #131053 — "Media Upload Error". Meta was unable to upload the media you're trying to send to a customer. This is a file/configuration issue.
Updated Jun 10, 2026
Overview
Error code #131053 — "Media Upload Error". Meta was unable to upload the media you're trying to send to a customer. This is a file/configuration issue.
Why This Happens
- Unsupported format, corrupted file, file over 100MB, or a misconfigured API request.
How to Fix
- Verify the MIME type is supported by WhatsApp.
- Ensure the file is under 100MB.
- If sending by URL, confirm the URL is publicly accessible.
- Re-send once the file meets requirements.
Suggested Reply
The error you're seeing is Meta error code 131053 — "Media Upload Error". Meta couldn't upload the media you're sending, usually due to an unsupported format, a file over 100MB, or an inaccessible URL. 🙂
What to do:
- Check the file type is supported by WhatsApp
- Make sure it's under 100MB
- If you're sending a link, confirm the URL is publicly accessible
Tell me the file type and size and I'll help you check. 😊
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