Meta WhatsApp Error Code 131053 (WABA Media Upload Error) — Cannot Upload Media to Customer — Fix

Overview

Error code #131053 — "Media Upload Error". Meta was unable to upload the media you're trying to send to a customer. This is a file/configuration issue.

Why This Happens

• Unsupported format, corrupted file, file over 100MB, or a misconfigured API request.

How to Fix

1. Verify the MIME type is supported by WhatsApp.
2. Ensure the file is under 100MB.
3. If sending by URL, confirm the URL is publicly accessible.
4. Re-send once the file meets requirements.

Suggested Reply

The error you're seeing is Meta error code 131053 — "Media Upload Error". Meta couldn't upload the media you're sending, usually due to an unsupported format, a file over 100MB, or an inaccessible URL. 🙂

What to do:

1. Check the file type is supported by WhatsApp
2. Make sure it's under 100MB
3. If you're sending a link, confirm the URL is publicly accessible

Tell me the file type and size and I'll help you check. 😊