Use Keyword Reply to detect “This message is not available”
!Image You can set up a Keyword Reply to detect the phrase “This message is not available” when receiving messages from new leads. This helps you identify when the message content…
You can set up a Keyword Reply to detect the phrase
“This message is not available”
when receiving messages from new leads.
This helps you identify when the message content can’t be retrieved and lets you respond with an alternative reply or prompt the lead to resend their message.
If you notice that your automatic keyword replies aren't being delivered to new leads due to a "Message is not available" error, we're here to help!
Please follow our detailed guide "How to fix "Message is not available" issue" to resolve this.
Call Logs
Overview
The Call Logs page allows you to review all the calls made and received, with detailed information about each call. This page includes filtering options, a comprehensive list of call logs, and the ability to view detailed call information.