ChatDaddy
Channels (WhatsApp / IG / FB)

New Contacts By Channel

Definition: Breaks down new contacts by their communication channel. Example: WhatsApp: 7 Messenger: 3 Instagram: 1 Email: 1 SMS: 1 ## 4. Message Metrics ## Total Messages Definition: Total n

Updated Jun 9, 2026

Definition: Breaks down new contacts by their communication channel.

Example:

WhatsApp: 7

Messenger: 3

Instagram: 1

Email: 1

SMS: 1

4. Message Metrics

Total Messages

Definition: Total number of messages exchanged.

Example: 28,773 messages.

📖 Read the full article: https://help.chatdaddy.tech/article/new-contacts-by-channel

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