Next to the disconnected channel, click on the “Scan QR” or “Connect” button.

📱 Step 4: Choose a Reconnection Method

You'll see two options to reconnect your channel:

Option 1: Scan QR from WhatsApp

Open the WhatsApp app on your phone.

Go to Linked Devices in WhatsApp settings.

Tap Link a Device and scan the QR code shown on your ChatDaddy screen.

Option 2: Link with Phone Number

Click on “Link with Phone Number”

Enter the phone number associated with your WhatsApp account.

On WhatsApp, you'll receive a code—enter this code on ChatDaddy to complete reconnection.

How to Reactivate a Channel

If your channel is disconnected, you can easily reactivate it by following these steps:

Go to the Manage Channels page.

Scroll through your list of channels to find the one you want to reactivate.

Click the three dots (⋮) on the right side of the channel.

Select "Settings" from the dropdown menu.

Click the "Re-activate" button.

If you encounter difficulties reconnecting, please refer to our guide on Troubleshooting here.

📖 Read the full article: https://help.chatdaddy.tech/article/next-to-the-disconnected-channel-click-on-the-scan-qr-or-connect-button