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Troubleshooting

Common issues and how to fix them fast.

15 articles
Troubleshooting

Slow Performance, Buffering, or Blank Pages

If you notice ChatDaddy is running slowly, buffering, or showing a blank page, it’s often caused by browser cache or cookies. Clearing them usually fixes the issue. !Image 1. Open…

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Troubleshooting

Troubleshooting Message Flow Edit Issues in the Inbox

!Image When you try to edit a message using the "/" shortcut in the inbox, sometimes the changes aren't saved and the original message is sent instead. This issue occurs occasional…

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Troubleshooting

ChatDaddy Limitations & Troubleshooting Guide (2025)

This internal/external-facing document explains the key limitations that ChatDaddy cannot fully resolve due to WhatsApp/META infrastructure restrictions. It includes: - Clear expla…

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Troubleshooting

Understanding WhatsApp Limitations & How to Keep Your Messaging Stable

This guide is designed for ChatDaddy customers who are using WhatsApp (WhatsApp Personal/ WhatsApp Business) and want to understand: - Why certain WhatsApp issues happen - What you…

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Troubleshooting

⭐ Recommended Long‑Term Solution

Upgrade to WhatsApp Business API (Co‑existence) for higher stability and lower ban risk. - Delay set to 5 seconds but message sends after minutes - Flow steps delayed or not delive…

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Troubleshooting

⭐ Recommended Long‑Term Solution

If delays are consistent, upgrading to WhatsApp Business API (Co‑existence) provides faster and more stable delivery. - IG flows do not trigger - Messenger automation unavailable -…

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Troubleshooting

⭐ Recommended Long‑Term Solution

For full automation, WhatsApp remains the most stable channel. Upgrading to WhatsApp Business API provides enterprise‑level reliability. - ChatDaddy shows “Connected” - WhatsApp We…

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Troubleshooting

⭐ Recommended Long‑Term Solution

WhatsApp Business API (Co‑existence) removes the need for QR connections completely. - Some messages missing - Messages arrive late - Messages lost after QR reconnection WhatsApp m…

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Troubleshooting

⭐ Recommended Long‑Term Solution

Use WhatsApp Business API (Co‑existence) — no mobile device dependency and no message loss. - Broadcast appears twice - Broadcast duplicated the next day When WhatsApp re‑syncs mes…

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Troubleshooting

⭐ Recommended Long‑Term Solution

API template messages offer guaranteed delivery without phone‑based duplication. - QR must be re‑scanned frequently - Session drops when phone sleeps or battery saver turns on QR s…

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Troubleshooting

⭐ Recommended Long‑Term Solution

WhatsApp Business API (Co‑existence) eliminates QR mode entirely. - Cannot send any messages for 24 hours - Cannot reply customers even manually - All flows/broadcasts blocked temp…

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Troubleshooting

⭐ Recommended Long‑Term Solution

This restriction only happens to QR numbers. Upgrading to WhatsApp Business API (Co‑existence) prevents 24‑hour blocks and gives you a visible number quality score. If you are faci…

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Troubleshooting

“Message Blocked as Spam” — What It Means and What to Do

To protect your WhatsApp number from being mistakenly flagged as spam, ChatDaddy has a built-in spam protection system for message flows. This system helps prevent the same message…

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Troubleshooting

Unsupported Message: Understanding WhatsApp API Restrictions and How They Affect Communication

In the world of business messaging, the WhatsApp API has emerged as a powerful tool for companies to communicate directly with their customers. However, you may occasionally encoun…

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Troubleshooting

How to Clear Cache & Cookies

This is one of the fastest ways to fix issues when using ChatDaddy — such as: - Pages not loading - Buttons not responding - Slow dashboard performance - Formatting or display erro…

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