ChatDaddy
Automation & Message Flows

Can I automatically respond to customers when I see "Message is not available"?

Yes, you can! A good way to handle this is to set up a keyword reply specifically for these unavailable messages. This allows you to inform customers that you can't view their message and guide them

Updated Jun 9, 2026

Yes, you can! A good way to handle this is to set up a keyword reply specifically for these unavailable messages. This allows you to inform customers that you can't view their message and guide them on what to do next.

📖 Read the full article: https://help.chatdaddy.tech/article/can-i-automatically-respond-to-customers-when-i-see-message-is-not-available

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